About

GMV is an innovation agency for the creative, cultural, digital and public sectors, advising on creating new products, services and experiences, and developing their underpinning business models; generating new revenues, reaching new users and creating organisational capability to deliver successfully; and public and private funding for innovative service development.


Patrick TowellPatrick Towell, Innovation Director (The Audience Agency) & Executive Director (Golant Media Ventures)Visit Patrick's LinkedIn profile

Areas of expertise:

  • Innovation
  • Commercial and business strategy
  • Organisational transformation
  • Service and experience design

In 2005 Patrick founded Golant Media Ventures, whose mission is to share innovations between the cultural, creative, digital and public sectors. In 2018 it merged with the enterprise subsidiary of The Audience Agency.

He has 25 years’ experience as an executive and advisor. In the cultural sector, this has included working with national organisations such as the Royal Opera House; smaller producers such as Miracle Theatre; and local authorities in Liverpool and across Wales. Media work has spanned VR, e-learning, animation and advertising. He had leadership roles in the rollout of two national government information services.Formerly he founded digital agency, Simulacra Media, chaired the Information Society Working Group for UK's National Commission for UNESCO, was vice-chair of the British Standards Institute's committee for learning technologies and lead strategy and marketing for the equivalent International Standards body.

Patrick is financial advisor for Arts Council England, resilience advisor for Arts Council Wales and digital advisor for the Heritage Lottery Fund. He co-authored What is Resilience Anyway: A Review (Arts Council England), Markets in IP and enabling information ecosystems (Intellectual Property Office) and a mapping of future opportunities from data-driven innovation and co-design for UK’s creative industries (Innovate UK/KTN). He speaks and writes on innovation, enterprise, data and intellectual property.

As Commercial Director of the digital film distributor, Cinegi, he helped raise finance from the EU, Creative England and private investors. He co-led its Cinegi Arts&Film action research project funded by Arts Council England in association with the British Film Institute.

He was formerly Information Society Working Group chair for the UK’s National Commission for UNESCO and Marketing Chair for the ISO committee for e-learning, and is now a global policy research fellow of a Rio-based thinktank, the Institute of Technology and Society.


Nina Douglas 001Nina Douglas, Organiser Visit Nina's LinkedIn profile

With over fifteen years’ experience, Nina worked previously for ITV, the BBC, the Stephen Sondheim Society and the University of Nottingham – working on everything from rights clearance to finance.

She is our fixer – being first point of call for clients, associates and partners; ensuring all our systems and communications are running; juggling overfull diaries; supporting marketing tracking, campaigns and online; purchasing and project office support.


Sophia Woodley 001

Sophia Woodley, Design Manager (Golant Media Ventures)

Areas of expertise:

  • Research and design delivery
  • Business models and business plans
  • Service design/user-centred design
  • Information architecture, metadata and cataloguing

Sophia has a focus on innovation through design, working both with clients and within The Audience Agency to take new ideas from concept to prototype to reality – and develop the business models and organisational capabilities to underpin these. She is experienced at designing and delivering R&D projects.

Since 2015 she has worked for Golant Media Ventures, which became part of The Audience Agency Group in 2018. Her clients have included the Royal Shakespeare Company, Royal Opera House, British Film Institute, Imperial War Museum and Liverpool City Council – and, in the wider creative industries, companies specialising in VR and immersive tech, animation, scientific software and visitor flow analytics.

She is on the Arts Council England framework of financial advisors and an advisor for the Arts Council Wales resilience programme. She is the co-author of The Adoption of Digital Technology in the Arts (Nesta), What is Resilience Anyway: A Review (Arts Council England) and a number of reports published by the World Cities Culture Forum.

Sophia has a DPhil in Modern History, an MSt in Historical Research and an MA in Modern History and Politics from the University of Oxford. She has taught and designed online learning materials for the University of Oxford, Nord Anglia Education and Oxford Royale Academy. Between 2012 and 2015 she was a board member of the Arts Alliance of Northern New Hampshire.


John DentonJohn Denton, Digital Transformation Lead Visit John's LinkedIn profile

John has over 20 years of media and broadcast experience with a strong track record in delivering multi-channel customer propositions, both in the UK and in Australia. Projects and services deployed for a range of consumer-facing organisations – the BBC, Samsung, Orange and Sky – with an emphasis on innovative use of technology. 

As Senior Digital Consultant in KPMG’s Customer & Growth team, he championed customer experience and focused on improving customer journeys for a range of private & public organisations including BT, Novartis, UK Gov and BP. As comfortable talking with CIOs as Heads of Marketing or Communication; with positive experience of uniting IT and Business to deliver change. 

John uses his knowledge to support Arts organisations and individuals to get better results from their use of digital technologies and by adopting new ways of working. John was the co-producer and digital lead on Live Vortex, which was part of thespace.org first round of commissions in 2012. John was also the recipient of an International Emmy in 2007.


Richard LeemingRichard Leeming, Digital and Content StrategistVisit Richard's LinkedIn profile

Richard’s been using digital technologies to create stuff that people enjoy using since the late 1990’s. Starting as a producer on the launch team for the BBC’s news website in 1997 he’s been been constantly ahead of the curve in working with new technologies, serving audiences and delivering value to both content and rights-owners.

Most recently Richard led the partnership programme for the Research and Education Space, an innovative partnership between the BBC, Jisc and Learning on Screen which built a data aggregation platform enabling teachers and students to get much easier access to digital assets held by cultural institutions. Richard worked with dozens of organisations such as the British Library, the British Museum, the People’s Collection of Wales, The Wordsworth Trust, The Open University and many more to help them work through the multiple issues involved in publishing their collections data in the right format for RES. He also worked with EdTech companies to enable them to build products using the RES open platform, and struck deals that opened up programmes held in the BBC’s archives to millions of people in education in the UK.

Prior to that Richard led the syndication programme for BBC radio interactive, delivering BBC content onto social media and commercial platforms such as YouTube, Facebook, iTunes, The Guardian, Amazon and many more.


Katherine ReidKatherine Reid, Project Manager Visit Katherine's LinkedIn profile

Katherine is an experienced Project Manager, with a particular fondness for complicated tech projects involving government grants. Katherine spent three years running operations at a tech start-up focusing around individual recommendation and gathering the broad set of skills that remit implies. Before that adventure she ran several Innovate UK grant projects, broadly in the intersection between culture and technology, and served as the knowledge manager in an executive coaching firm. She has strong opinions on versioning. 

Katherine has a deep fascination with people and with spreadsheets, which, after reading psychology and philosophy at Oxford, has led to a lifetime spent looking at the messy combinations of people and systems.


John SandersonJohn Sanderson, Financial Strategist Visit John's LinkedIn profile

John's focus is on the money-making side of the digital, creative and cultural sectors. He asks if there is scope for commercial creativity - for instance can a museum use its assets to trade better and come closer to being financially self-sustaining? Or can you start up a new enterprise (social or fully commercial) as a way of meeting your own financial needs in the medium term? He brings a lot of practical experience to answering these questions and helping to execute the answers.

John was a rated City leisure and media sector investment analyst for 10 year and a specialist in media sector strategy and business development consulting for another 10. In recent years he has combined three things: media sector corporate and commercial consulting, gaining experience on boards (from start-ups to chairing AIM listed companies), and helping start-ups to get going. He has an FCA licence for corporate advice and fundraising and has advised and been a director of two creative sector start-up investment funds, one in London and one in the North-East.


Steve TaylorSteve Taylor, Business Strategy Specialist Visit Steve's LinkedIn profile

Steve is a business strategy, innovation and brand consultant whose experience spans global firms to very early-stage startups. He has mentored and run workshops on a range of accelerator and incubator programmes for Nesta, Creative England, the Lebanon-UK Tech Hub, REACT and Silicon South as well as directly with numerous startups from the UK, Europe, the Middle East, South East Asia and sub-Saharan Africa.  

He has been an Inventor at ?WhatIf!, the Director of Innovation for Aegis Media and a Senior Brand Strategist at Wolff Olins.

Before consulting, Steve was a pioneering magazine editor and he recently returned to publishing with an online magazine/marketplace for artisan foods.


Antonio Gould

Antonio Gould, ProducerVisit Antonio's LinkedIn profile

Antonio is a digital strategy and product expert with has 18 years’ experience delivering across web, mobile, social, games and software. He believes strongly in the principles of user-centred design and thorough research across all areas of digital service design - giving products and services the best possible chance for success.

He has experience across a wide range of sectors but his passions lie in projects which have social benefit, especially in education. He has worked extensively in the social enterprise sector, community arts and education, He has also delivered projects for larger companies within broadcast media and the corporate sector including the BBC, Channel 4, Vivienne Westwood and The V&A.


Chris YappChris Yapp, Futurist Visit Chris's LinkedIn profile

Chris Yapp is an Independent Consultant specialising in Innovation, Scenario Planning and Public Policy. Chris has 30 years background in the IT Industry. He has specialised in network technologies and the impact on organisations and public policy. He has worked in local and central government, education, health, creative industries and digital inclusion. He has contributed to and edited a number of books on these topics.

His speaking engagements have included British Council, Royal Society, World Bank, EU, Club of Rome, and the UN.

He is a Fellow of the British Computer Society for whom he blogs on socio-technical futures. He is also a Fellow of the Royal Society of Arts.


Mary BeaneyMary Beaney, Marketing and Communications SpecialistVisit Mary's LinkedIn profile

Mary Beaney is a commercially driven marketing professional with a strong track record in both private and public sector services. Her experience extends from customer research to marketing strategy development, campaign implementation and change management. Mary has worked for large organisations such as American Express and Deutsche Bank; on projects for small commercial organisations; in government departments and for the NHS. She has worked on a number of projects with Golant Media Ventures including brand strategy and identity for a scientific software company and communications project management for the RSC.


Wendy BoastWendy Boast, Organisational Change Specialist Visit Wendy's LinkedIn profile

Wendy has a long career in technology and business change, with more than 20 years in executive roles, including founding a multi-million change implementation business. Her expertise in forging successful new business models based on leading edge technology means that she is called upon by many organisations for advice and support.

As well as advising on Cinegi, her other work includes: restructuring for global economic change; new services development and sourcing, public sector service re-organisation, and large scale outsourcing. In the 1990’s Wendy was one of the pioneers of commercialising shared services, and she is a regular conference speaker. She is a Fellow of the RSA.


Emma CornesEmma Cornes, User Testing SpecialistVisit Emma's LinkedIn profile

Emma’s thing is user-centred testing – whether that’s for a physical space, online or for other brand touchpoints.

With a degree in Geography from Durham University she spent years working in environmental consultancy, analysing soil samples and digging for information about contaminated sites. This firm scientific background was a perfect if unconventional fit for user-testing. Now she applies that same analytical rigour to observing how people find their way through complex systems and spaces.

She has tested new store concepts for mobile phone networks, digital tools in galleries, marketing materials for software companies, terms and condition for energy companies, visitor engagement at a national sports centre, and loads more - all to help make interactions more straightforward.


Kevin HawkesKevin HawkesVisit Kevin's LinkedIn profile

Kevin has been working in the creative industries for over 20 years.
He started out working on mainly print-based design, but over the years this has evolved into more digital design.

As well as qualifications in graphic design, Kevin undertook a MA in design management for the creative arts in 2008, providing valuable knowledge and insight into all aspects of managing people and projects in the creative industries, as well as helping him to develop and delivering better human-centred design project solutions.

Kevin has worked on many data visualisations, turning complex data that would otherwise be indigestible, into visually interesting and understandable solutions.

He has many years’ experience in digital design. Wire-framing UI solutions for web and mobile apps, providing finished design solutions ready for build, as well as managing and working closely with developers to ensure products are delivered to the highest level both visually and from a usability point of view.

Recent web-based projects include working closely with G39 and Golant Media Ventures to design and deliver several online experiences for art exhibition visitors. The tool enhanced visitors experience of the exhibitions by providing further information on the artists and exhibits, proving invaluable for the arts organisation hosting the events, by providing data and insights about visitors which was previously otherwise impossible to obtain.

Other clients that Kevin has worked with previously include; Facebook, Nike, Microsoft, Sainsbury’s, ZSL, British Gas, Heathrow and Sport England.


Kate RoseKate RoseVisit Kate's LinkedIn profile

Kate specialises in helping organisations understand the online world, and develop appropriate, effective and practical strategies to make use of Social Media and other online marketing channels. She particularly enjoys working with people who are skeptical (or phobic, even!) about online marketing, and training them to use Social Media as a business tool to help them achieve their objectives, rather than another chore on the To Do list. 

She has over 20 years' experience in marketing, communications and sales roles, and in 2010 co-founded Rose McGrory Social Media Ltd, a specialist agency focusing on training and consultancy around Social Media and online communications.  

She has worked with a broad variety of organisations, from small startups to household names in the private, public and third sectors.


Graeme BensonGraeme BensonVisit Graeme's LinkedIn profile

Graeme combines knowledge of information strategy, software engineering and data & systems architecture with experience of building and delivering large technology programmes and global software products through agile development processes.

As Chief Technology Officer (CTO) for a recently acquired software product and data services company, Graeme became a trusted advisor to senior technologists within the life sciences/clinical research industry. Over four years he helped steer the company from start up to 300+ employee global organisation, building and managing multiple systems development teams, while devising and driving the technology vision towards an innovative enterprise level platform, with 200,000+ users across global clinical sites and 60+ customers, including most of the World’s top 20 pharmaceutical companies.

Formerly he held key leadership roles within UK Government, healthcare and retail financial services. Major programmes include: Electronic Patient Noting within Guy’s & St. Thomas NHS Foundation Trust; Family Information Directory within the Department for Education; NHS Common User Interface with Microsoft. Graeme is a published academic with PhD in Computer Science from The Queens’s University of Belfast. His work involved the creation and application of knowledge-based algorithms to parallelise large legacy mathematical programs, generating optimum component distributions across multiprocessor parallel computing topologies.


Frances Anderson 001

Frances Anderson, Advisor Visit Frances's LinkedIn profile

Frances is a technology and intellectual property lawyer with a focus on the creative industries. Her clients range from international manufacturing companies to digital start-ups, universities and charities. She advises on complex research and development collaboration agreements, technology transfer, intellectual property licensing and acquisition, software development agreements (including agile software development and cloud computing contracts).

Her creative industries expertise extends from live performance  to digital distribution. She has also advised on large creative industries infrastructure projects such as MediaCityUK (Salford), Leeds Arena and the Library of Birmingham. She is a non-executive director of the Grand Theatre Wolverhampton and Trident Housing Association, and a Fellow of the RSA.


Brian Chandler

Brian Chandler, Advisor Visit Brian's LinkedIn profile

Brian’s clients recommend him to friends - but not competitors, so he’s worked in most sectors: construction, investment banking, utilities, publishing, textiles ... and for lawyers, accountants and engineers. So he knows how it fits together and has a great network.
He is mostly with SMEs - because his work tends to have immediate effect. He helped one £2M turnover signage company make its first profits for years and in the six years he worked with the board of a construction company, it doubled its turnover to £200M and its cash pile to £30M. “It's about getting people to pull together, focus, and make better decisions.”